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Frequently Asked Questions

You Asked, We Answered...

Do you sell gift cards?

Yes, we do sell gift cards. Click the Gift Cards tab from the menu and follow the instructions to finalize your order.

What are the payment options?

We accept PayPal, Visa, Master Card, American Express, Discover.

What is your return policy?

Unfortunately, No Returns or Refunds are available on our orders unless we made an error when customizing your item, such as writing or spelling the wrong name, word, etc. We will send a pre-paid label for the customer to return the item, and as soon we receive the item, we will send the new one with the correction.

If the mistake was made by the buyer, the buyer is responsible for the item. Please double-check all spelling when placing your order to avoid the inconvenience. We can offer a discount to the customer if they want to order a new one with the correct information.

 

Alternatively, please contact us as soon as possible to report any issues. Anything and everything can be fixed!

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